Privacy policy
How Gold Scouts handles personal information for travellers and providers.
Last updated August 2026
Who we are
Gold Scouts is a directory of out-of-the-ordinary experiences. We connect travellers with independent local providers. We are the data controller for the information described on this page. You can reach us at contact@goldscouts.com.
What we collect
- Provider accounts. Email address and password (stored hashed by our authentication provider), plus the business details you enter — business name, contact details, description, location and photographs.
- Experience listings. Everything you publish about an experience, including images you upload.
- Usage measurement. When you tap a provider's WhatsApp, phone, website or booking link, we record that a click happened, which experience it came from, and a random session identifier stored in your browser. We do not record who you are.
- Approximate location. Only if you tap "Use my location". Coordinates are used to sort results and are never stored on our servers.
We do not collect payment details — Gold Scouts does not take bookings or payments. Any transaction happens directly between you and the provider.
Why we use it
- To display experiences and provider profiles (our legitimate interest in running the directory).
- To operate provider accounts and moderate submissions (performance of our terms with providers).
- To show providers how many enquiries their listings generate (legitimate interest).
- To keep the service secure and prevent abuse (legitimate interest).
Who we share it with
Published listings and provider profiles are public. Our hosting and database providers process data on our behalf under contract. We do not sell personal data or share it with advertisers.
How long we keep it
Account and listing data is kept while the account is active and for up to 12 months after closure. Click measurement is kept for 24 months in aggregate form.
Your rights
You can ask for a copy of your data, correct it, delete it, restrict or object to its use, or ask for it in a portable format. Email contact@goldscouts.com and we will respond within one month. If you are in the UK you can also complain to the Information Commissioner's Office.
Cookies and local storage
See our cookie policy for the small number of items we store in your browser.